Answer beyond opening hours
Give callers a helpful first response in the evening, at weekends or when your lines are busy.
AI reception for UK clinics
Your patients call. Alice answers.
A welcoming AI receptionist for private dental and aesthetic practices. Alice answers enquiries in British English when your team is busy or the practice is closed.
Monthly plans from £395, plus £950 setup. VAT added where applicable.
Meet Alice.
Your British AI receptionist
Allow your microphone, then say hello.
Microphone access is requested when you call. Demo calls are recorded and transcribed. Use fictional details. Privacy policy.
A fictional Harley Street practice. No real bookings or medical advice.
01 / A little more support
Alice handles routine telephone enquiries, so your reception team can give people at the practice their full attention.
Give callers a helpful first response in the evening, at weekends or when your lines are busy.
Explain your treatments, prices and opening hours using information and reception rules you approve.
Receive enquiry summaries in your practice inbox. Booking and SMS workflows are agreed during setup.
For private dental practices
From whitening enquiries to implant consultations.
Explore dental reception
For aesthetic clinics
From treatment questions to the consultation process.
Explore aesthetic reception
Designed for practices across England, Scotland, Wales and Northern Ireland.
Explore out-of-hours cover
A simple illustration of treatment revenue, before costs. Your results will depend on your treatments, margins and conversion rate.
Assumes 4 weeks, 15% become patients and £1,500 treatment value. An illustration, not a revenue guarantee.
02 / Getting started
We agree the details with you, test the service together and only go live when it is ready for your practice.
Share your treatments, fees, FAQs and appointment rules. We tailor Alice’s voice and answers to match.
Review the test configuration. Together, we check call forwarding, agreed workflows and recording notices.
Divert calls from your existing number when it suits you. Your subscription starts after approval and activation.
Usually no new hardware is needed. We check your phone provider’s forwarding options before setup.
03 / Plans and pricing
Choose monthly flexibility or save with an annual plan. Your scope and full costs are agreed before you pay.
Prices exclude VAT where applicable.
20% VAT comparisons are shown below.
For an independent practice or aesthetic studio.
£395 / month
£474 including 20% VAT
£329.17 / month equivalent
£3,950 paid annually at go-live
£4,740 including 20% VAT · Save £790 a year
£950 one-off setup£1,140 including 20% VAT
£475 to start, then £475 after launch acceptance, excluding VAT.
400 minutes included each month
For larger practices and multidisciplinary teams.
£750 / month
£900 including 20% VAT
£625 / month equivalent
£7,500 paid annually at go-live
£9,000 including 20% VAT · Save £1,500 a year
£1,500 one-off setup£1,800 including 20% VAT
£750 to start, then £750 after launch acceptance, excluding VAT.
1,200 minutes included each month
Both plans include agreed recording notices and privacy settings. Extra minutes: £0.35 per minute (£0.42 with 20% VAT). *SMS, carrier, transfer and integration charges are agreed separately. Multi-site services and outbound reminders need a tailored quote.
For first-time customers, starting when your service goes live. If it is not right for your practice, we refund your subscription fee, including an annual subscription. Completed and accepted setup and agreed extra usage are excluded. Read the guarantee.
Monthly: after the guarantee, cancel with 30 days’ written notice. Prepaid subscription beyond your end date is refunded pro rata.
Annual: 12 months paid at go-live. After the guarantee, unused months are normally non-refundable if you cancel for convenience. Delivery-failure remedies still apply. No automatic renewal.
Minutes reset monthly and do not roll over. The annual discount covers the subscription only. Service terms · Refund policy
Setup is paid in two stages; the first subscription payment is due at go-live. The combined costs below are not all charged on the day you enquire.
Practice Pilot
Setup + first month: £1,345 excluding VAT.
£1,614 including 20% VAT.
Full Clinic Pro
Setup + first month: £2,250 excluding VAT.
£2,700 including 20% VAT.
Practice Pilot
Setup + first year: £4,900 excluding VAT.
£5,880 including 20% VAT.
Full Clinic Pro
Setup + first year: £9,000 excluding VAT.
£10,800 including 20% VAT.
Annual subscriptions are £3,950 for Pilot and £7,500 for Pro: the equivalent of ten monthly payments for twelve months of service. The displayed monthly equivalent is rounded and is not a monthly instalment. These totals exclude agreed additional usage and integrations.
We remind annual customers at least 30 days before the term ends. Renewal requires your explicit agreement. See setup and acceptance terms and our refund policy.
04 / Before you decide
Something specific to your practice?
Email Aleo
Reception support, with clear boundaries. Clinical decisions stay with your team. Meet your contact & understand support
Yes. Alice identifies herself as an AI receptionist. The demo is recorded and transcribed. For your practice, we agree the introduction, recording notice and escalation rules before launch.
Usually, no. Calls can be forwarded from your existing number when your line is busy or unanswered, or the practice is closed. We check your telephone provider’s options and charges during setup.
That depends on your practice software and an agreed integration. We check your system, appointment types and availability rules before confirming the scope and cost. The public demo does not make real appointments.
Your clinical team sets the reception and escalation rules. Alice does not diagnose, prescribe or make clinical decisions. Call routing depends on your agreed setup and staff availability; this is not an emergency response service.
We agree a data processing agreement, providers, access, retention and transfer arrangements before handling patient calls. Your clinic normally remains the data controller. Use fictional details in the public demo; see our privacy policy for how demo data is handled.
It is a paid plan with a 14-day subscription money-back guarantee for first-time customers. Completed and accepted setup and agreed extra usage are excluded; included minutes are not charged again. The three-minute Alice demo on this page is free. Read the guarantee.
A receptionist that knows your practice
Tell Aleo about your practice, your telephone system and the calls you would like help with.